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What's new in the KB
The following articles have been added to the Knowledge Base in the last 3 months.
Also see What’s new in the manuals.
April 2026
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Reference Articles Published: Apr 22, 2026
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If Xerox devices show the PaperCut login screen, the app will not function correctly.
Troubleshooting Articles Published: Apr 2, 2026
March 2026
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FAQ Published: Mar 31, 2026
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Reference Articles Published: Mar 29, 2026
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How to use the PaperCut Hive and Pocket Compatibility Tool for pre-installation checks or troubleshooting client connectivity and printer communication.
PaperCut Pocket and Hive Articles Published: Mar 19, 2026 -
Hidden characters from card readers can create duplicate IDs in PaperCut Hive. Export data to find them, fix via CSV, and prevent with a Regex filter tool.
How-to Articles Published: Mar 18, 2026 -
Troubleshooting Articles Published: Mar 17, 2026
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Outlines how PaperCut Print Deploy 1.10 provides ARM64 support, enabling automatic driver detection and mixed x64/ARM64 fleets. Includes setup procedures.
How-to Articles Published: Mar 17, 2026
February 2026
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How-to Articles Published: Feb 25, 2026
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PaperCut Pocket and Hive Articles Published: Feb 25, 2026
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PaperCut Pocket and Hive Articles Published: Feb 21, 2026
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How-to Articles Published: Feb 21, 2026
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How-to Articles Published: Feb 21, 2026
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Reference Articles Published: Feb 18, 2026
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Troubleshoot PaperCut Hive and Pocket macOS install failures caused by permission denied errors and root-owned service files. Step-by-step Guide.
Troubleshooting Articles Published: Feb 17, 2026 -
User information missing from native Toshiba copy jobs when logged into the PaperCut Hive Toshiba Full Embedded app.
PaperCut Pocket and Hive Articles Published: Feb 3, 2026