Choose your language

Choose your login

Support

Configure the file storage location

This page applies to:

Last updated September 30, 2025

By default, any files that are uploaded to Job Ticketing Ticketing, are stored in the following location:

<job-ticketing-install-path>/job-ticketing/data/files

You can, however, change this storage location. To change the storage location:

  1. Stop the Job Ticketing service.
  2. Open the following file in a text editor: <job-ticketing-install-path>/job-ticketing/config/application.properties
  3. Locate the following line in the file: job-file-store-location=<storage location>
  4. Change <storage location> to your required location. This can be:
    • a relative path from the <job-ticketing-install-path>/job-ticketing/ folder. For example, job-file-store-location=data/customer-files
    • an absolute path. For example, job-file-store-location=c:/data/job-ticketing/customer-files
  5. Save the file.
  6. Restart the Job Ticketing service.

Comments

Comments are not available in this preview environment. On papercut.com, this space shows the live Disqus comment thread for this page.