What's new in the manuals

October 2026

• How to add new users in PaperCut NG/MF

  This page describes the different ways an admin can add users into PaperCut NG and MF.

  MF NG

  Published: Oct 12, 2026

• Syncing users from Okta

  How to set up and manage a user and group sync from Okta to PaperCut Hive or Pocket.

  Published: Oct 5, 2026

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September 2026

• Architecture and delivery options in PaperCut Hive

  Detailed summary to help define how and when to use Super Nodes, Print Delivery Profiles, the Cloud Node, and Cloud Pull Delivery in PaperCut Hive

  Hive Pocket

  Published: Sep 29, 2026

• Troubleshooting Integrated Scanning for PaperCut Hive

  Learn how to troubleshoot PaperCut Hive Integrated Scanning errors that cause messages such as "Oops! Something went wrong", "Failed to Process Scan Job", "Failed to Process Scan Files", and "Failed to get the Job Status".

  Hive

  Published: Sep 29, 2026

• Deploy PaperCut Hive and PaperCut Pocket using the ConnectWise Platform (Windows)

  Hive Pocket

  Published: Sep 25, 2026

• Renaming a device in PaperCut MF

  MF

  Published: Sep 23, 2026

• Deploy PaperCut Pocket and Hive with Addigy (macOS)

  How to deploy PaperCut Pocket and PaperCut Hive print client with Addigy Management Platform

  Hive Pocket

  Published: Sep 23, 2026

• Data center locations (hosting regions) for PaperCut Hive and Pocket

  PaperCut uses multiple data center locations in regions around the world. This page details PaperCut Hive and Pocket's global data center locations, data residency policies, and how to verify or change your hosting region.

  Hive Pocket

  Published: Sep 3, 2026

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August 2026

• Explore PaperCut Hive and Pocket: Hands-on with Demo Mode

  This page describes Demo Mode in PaperCut Hive and Pocket, what it lets you do, and how to switch it on.

  Hive Pocket

  Published: Aug 15, 2026

• User and group sync overview

  Describes how User and group sync works in PaperCut Hive and Pocket when syncing users from Microsoft Entra ID, Google Workspace, or Okta.

  Hive Pocket

  Published: Aug 3, 2026

• Syncing users from Microsoft Entra ID into PaperCut Hive and Pocket

  How to sync users and user data from Microsoft Entra ID into PaperCut Hive or Pocket.

  Hive Pocket

  Published: Aug 3, 2026

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July 2026

• Deleting users from PaperCut Hive or Pocket

  Describes how to delete a single user or multiple users from PaperCut Hive or Pocket.

  Hive Pocket

  Published: Jul 31, 2026

• Re-inviting users in PaperCut Hive and Pocket

  Describes how to re-invite individual users or bulk re-invite multiple users, and scenarios when this might be required for PaperCut Hive and Pocket.

  Hive Pocket

  Published: Jul 31, 2026

• Adding, updating, and deleting user access cards (swipe cards) in PaperCut Hive and Pocket

  Describes how to add, sync, associate, and update access card numbers in PaperCut Hive.

  Hive

  Published: Jul 31, 2026

• Adding, updating, and deleting user access codes in PaperCut Hive and Pocket

  Describes how to add, change, and delete access codes in PaperCut Hive and Pocket.

  Hive Pocket

  Published: Jul 31, 2026

• Syncing users from Google Workspace into PaperCut Hive and Pocket

  How to sync users and user data from Google Workspace into PaperCut Hive or Pocket.

  Hive Pocket

  Published: Jul 31, 2026

• Manage Groups in PaperCut Hive and Pocket

  How to use groups for user management in PaperCut Hive and Pocket.

  Hive Pocket

  Published: Jul 31, 2026

• Manually adding users via email addresses into PaperCut Hive and Pocket

  Describes how to add one or many users to PaperCut Hive or Pocket via email address. This method sends users an invitation email with instructions on how to set themselves up to use PaperCut.

  Hive Pocket

  Published: Jul 31, 2026

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