How to change the Mobility Print password

After you install Mobility Print, you need a password to access the admin interface. If you also use PaperCut NG/MF, the PaperCut NG/MF server manages the admin passwords. However, if you use the standalone version of Mobility Print and are locked out, you can manually change the password in an internal file.

Mobility Print (without NG/MF)

Mobility Print has a built-in administrator account called “admin”. This is the only account you can use to administer your Mobility Print installation. You cannot change this username. You set the password in the setup wizard when you first install Mobility Print. This account is separate from the domain administrator or other operating system-level accounts.

To change the password:

1. Navigate to the Mobility Print install directory. This procedure is the same for each operating system, but the install directories are different. The default paths for each operating system are:

   • Windows: C:\Program Files (x86)\PaperCut Mobility Print\data\config
   • macOS: /Applications/PaperCut Mobility Print/data/config/
   • Linux: /home/papercut/pc-mobility-print/data/config

2. Open the admin.auth file in a text editor.

3. Replace the old password located between the quotation marks with your new password.

   

4. Save the file.

After you log in using the new password, Mobility Print hashes the new password so it is no longer visible in plain text.

Mobility Print (with NG/MF)

The Mobility Print admin interface will let you log in with any PaperCut NG/MF account that is either:

• The built-in admin account e.g. ‘admin’ in PaperCut NG/MF - reset by following the PaperCut MF/NG instructions above.
• A user account configured in PaperCut NG/MF with the “Access Options Section” admin right configured.

You can manage the usernames that have access, through PaperCut NG/MF. To reset the password for those accounts managed by PaperCut NG/MF:

• For the built in ‘admin’ account, follow the How to Reset the admin password for PaperCut NG/MF
• For internal users in PaperCut NG/MF, follow the Resetting Internal User Password instructions
• For regular domain / user directory accounts in PaperCut NG/MF, you’ll need to reset the password in your user directory system - for example Active Directory or LDAP manager.