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Prevent specific file types from being uploaded

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Last updated September 30, 2025

By default, Job Ticketing allows operators and customers to upload any file type. This can, however, put your Application Server at risk of potential viruses/security issues. If you want, you can block specific file types so that they cannot be uploaded.

To prevent specific file types from being uploaded:

  1. Stop the Job Ticketing service.

  2. Open the following file in a text editor: <install path>/job-ticketing/config/application.properties

  3. Locate the following line in the file: file-type-blacklist=

  4. Add the extensions you want to block in a comma separated list. For example:

    file-type-blacklist=exe,bat,xlsx

  5. Save the file.

  6. Restart the Job Ticketing service.

  7. Test the configuration by trying to upload the blocked file types.

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