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Knowledge Base
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Welcome to the PaperCut Knowledge Base! Here you’ll find a collection of questions, answers, troubleshooting tips or how-to information about PaperCut.
Featured articles
- Security vulnerability log
- Known Issues
- Supported Print Drivers for NG and MF
- Upgrading PaperCut MF & NG (update procedure)
- Resetting the Admin Password
- Troubleshooting Missing or Disappearing Print Jobs
- Firewall Ports used by NG & MF
- Migrating NG to a new server
- Best practices for configuring Windows Print Servers
- PaperCut Server Sizing Guide
- Preparing to use UPN usernames with PaperCut when synching with the standard Azure AD sync method
Student and end-user articles
- I’m a Student - How do I log in?
- I’m a student - How do I get a refund for my failed print job?
- How do I redeem my top-up card or add credit?
- How to uninstall the PaperCut User Client
- Revoking PaperCut’s access to my Cloud Storage
If you’re looking to browse the KB content, there’s a few ways to get started:
- FAQs - any articles which satisfy your hunger for lists of questions and answers.
- How-to articles - walking you through how to configure something.
- Reference - handy to bookmark pages that you can reference in the future.
- Troubleshooting - got an error message? This is the place to look for solutions.
- Known Issues - any known issues for different areas of the product.
- Sales and Licensing - any articles related to Licensing or Sales.
- PaperCut Pocket and Hive articles - articles specifically for the Pocket and Hive products.
- End-user articles - aimed at end users, students, or employees using PaperCut at their organization.
Popular Categories
We’re adding information all the time, and we’d love to hear your suggestions - so if your question is not addressed here, please contact us.
Subcategory: Architecture
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