Common questions about Payment Gateways for PaperCut NG and MF

This page summarizes what a payment gateway does, describes on-demand vs manual top-ups, and provides links for answers to other payment gateway questions.

Can PaperCut hook into online credit card (or other) payment gateways?

Yes. The payment gateway module can provide this functionality. The Payment Gateway Module is designed to provide a framework to hook into various payment gateway sources, ranging from online services to internal database services.

Common interface options include trusted payment options such as PayPal and VerSign’s Payflow Link.

Other options include: TouchNet, My Student Account, and other popular banking gateways.

Payment Gateway Information and Workflows - PDF

On-demand versus Manual Top-up

There are two types of payment gateway: on-demand and Manual Top-up. These result in different experiences for users.

On-demand Payment Gateway — when a user runs out of balance in PaperCut while printing a document or making a copy, money is automatically deposited in the user’s PaperCut account from the payment provider.

Manual Top-up Payment Gateway — if a user runs out of credit, they must log into the PaperCut User web interface and click Add credit, where they are redirected to another page hosted by the payment provider, such as PayPal. On this page, the user enters their credit card details and submits payment, and their balance in PaperCut will then be updated.

A few other things to note:

• Both types can be enabled at the same time (or only one).
• When there are multiple payment gateways on one site, you can configure:
  • only one top-up On-demand gateway
  • multiple manual top-up gateways.

Where can I get documentation about installing and configuring a payment gateway?

Instructions on how to set up the Payment Gateway Module and your Payment Gateway

My payment gateway requires us to use TLS v1.2. What changes will I have to make to prepare for these changes?

There is no need to make changes, as this negotiation is done by the Java library. So PaperCut versions after 15.3 will use JRE7, which supports TLS v1.2

Do you have information on PCI Compliance for the payment gateways?

Glad you asked! We have more details about that over on the PCI Compliance for PaperCut MF and NG page.

Troubleshooting

Specific steps for troubleshooting payment gateways are included in the setup guide for each payment gateway guide.

We also have this article — Payment Gateway Troubleshooting — with some general steps that apply to any type of payment gateway.

More info

If you are interested in any of our other 3rd Party Integrations, view our full list here.

You can also check out the Discover section on Integrations & customizations.