Last updated December 19, 2025

What's new in the KB

The following articles have been added to the Knowledge Base in the last 3 months.

Also see What’s new in the manuals .

February 2026

Use Advanced Scanning to Lookup email addresses from a CSV

How-to Articles Published: Feb 25, 2026
Changing User and Admin Email Domains in PaperCut Hive

PaperCut Pocket and Hive Articles Published: Feb 25, 2026
Resetting the PaperCut Hive or Pocket app (Android & iOS)

Troubleshooting Articles Published: Feb 21, 2026
PaperCut Mf - SSL Certificates - Windows

How-to Articles Published: Feb 21, 2026
papercut-mf-ssl-certificates-macos

How-to Articles Published: Feb 21, 2026
macOS Rosetta transition (end of life)

Reference Articles Published: Feb 18, 2026
Troubleshooting “Permission Denied” Errors During PaperCut Hive Client Installation on macOS

Troubleshoot PaperCut Hive and Pocket macOS install failures caused by permission denied errors and root-owned service files. Step-by-step Guide.

Troubleshooting Articles Published: Feb 17, 2026
User details missing from copy jobs on Toshiba devices in the Administrator interface Job Log

User information missing from native Toshiba copy jobs when logged into the PaperCut Hive Toshiba Full Embedded app.

PaperCut Pocket and Hive Articles Published: Feb 3, 2026