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High school|

A centralized printing solution for Western Australia’s biggest Catholic School provider

papercut-story-CEWA

Cutting to the chase

Problem

A fragmented print environment, spread over 150 individual schools and 6 offices.


Solution

One flexible, secure, robust print management solution: PaperCut MF.


Outcome

23 million print jobs and counting, with plans to get every school on the same page.

Catholic Education Western Australia (CEWA) is a state-wide system of faith-based schools, colleges and early learning facilities. 156 facilities, to be exact, along with 12,000 staff and 83,000 students.

The mission was to centralize and modernize CEWA’s entire print environment. In other words, to eventually get every single school on the same A4 page.

“PaperCut provides us a single view to manage our vast print fleet and management costs at scale.”"

- Ben Beaton,

Team Leader of Digital Services and Partner Engagement

Problem

Like many large, legacy organizations, CEWA’s print management infrastructure had become fractured over the years. The CEWA office was using one print management platform, while individual schools were running a mix of systems, including some with PaperCut.

“We needed a fresh start,” says Haydn Cockayne, CEWA’s Technical Projects Lead.

“Our previous platform was quite a behemoth to manage. Users needed a lot of in-depth technical experience. Whereas with PaperCut, we found we were able to just hit the ground running.”

Solution

CEWA needed a secure, BYOD-friendly solution that could seamlessly manage the entire network from one central location. So, they turned to PaperCut MF.

With a single installation of PaperCut, CEWA’s office can now manage printer deployment centrally through Azure and CEWA’s data centers, while giving school IT staff delegated access to manage printers and users within their own environments. For CEWA it’s the perfect mix of cloud flexibility and on-prem resilience.

Students from St Marys in Kalgoorlie

“For the schools with ageing print servers, we were able to offer them a centralized solution,” Haydn says, “and we were also able to onboard the schools that weren’t using PaperCut at all.

“Now, if you’re an IT staff member at a school, even if you’re only part-time, you get access to the PaperCut interface, and you can run basically 90% of the functionality yourself,” Haydn says. “But the biggest carrot is that schools can now go serverless and it’s also removed the administrative overhead.”

“This ties into our mandate for equity,” says Ben Beaton, Team Leader of Digital Services and Partner Engagement. “Equity of access and equity of access to resources. Some of our little Catholic primary schools are mere specks on the landscape, but now they have the same print technology as a large, well-resourced K–12 school.

Outcome

At last count, there are 831 individual printers on the CEWA central PaperCut environment, spread over 91 locations from Broome to Albany. 217 of those are embedded devices.

Since the PaperCut MF rollout, CEWA has successfully printed over 23 million jobs (with some days topping over 150,000 pages). But the real benefit has been unlocking a sense of efficiency and scale, with the head office team able to manage, report, audit and streamline print management for each individual school, all on the one platform.

Ben explains, “now we can run reports for them, we can track who’s printing the most, stuff like that. Before PaperCut, all they had was an old Windows print server, so they were missing out on all these great features.”

“Thanks to this print architecture we’ve been able to achieve, we’ve noticed significant cost savings, too. Over the next 12 to 18 months, we’ll be deepening the reporting on that.”

Mother Teresa Catholic College in Baldivis, Western Australia