Windows ARM64 Support across the PaperCut portfolio

PaperCut supports Microsoft Windows ARM64 for the majority of client components.
PaperCut uses the Windows x64 emulation feature, Prism, to help support the clients.

Products and features that support ARM64

• PaperCut Pocket Edge Node installer
• PaperCut Hive Edge Node installer
• PaperCut Mobility Print Clients (legacy and cloud print)
• PaperCut NG/MF - Print Deploy clients
• PaperCut NG/MF - User Client
• PaperCut NG/MF - Print Deploy - Mobility Print Import Wizard
• PaperCut NG/MF - manual installation of `providers\print\drivers\global\win`
• PaperCut Global PostScript Printer Driver
  The Windows ARM64 printer spooler requires architecture-specific printer drivers, so x64 printer drivers cannot be used. For x64 and ARM64 devices, use the PaperCut Global PostScript Printer driver version 100.3.0.0 (included in PaperCut NG/MF 24.0.3) and Print Provider version 111.0.16.8220. For more details and installation instructions, Share ARM64 Drivers from Windows Print Servers .
• GhostTrap
  GhostTrap is an open-source product that PaperCut Software contributes significantly to. It converts PDLs such as PostScript and PCL into PDF. GhostTrap can be installed on ARM64 systems; however, native ARM64-compiled binaries offer performance benefits over x64-compiled binaries running through emulation.

Feature still under testing

PaperCut NG/MF Print Deploy - Print Deploy can clone many different printer drivers across multiple operating systems. Manufacturer support for ARM64 printer drivers is sparse at this time.

PaperCut Hive and Pocket print queue deployment

PaperCut Hive and Pocket provide the ability to deploy Windows ARM64-specific printer drivers to Windows ARM64 computers, while deploying Windows x64-specific printer drivers to Windows x64 computers.

For more information, take a look at Creating and deploying PaperCut print queues and drivers .

Print Deploy print queue deployment

Print Deploy already supports ARM64 architecture by allowing you to deploy Mobility Print queues via Print Deploy. This uses PaperCut’s Global PostScript driver, which is compatible with x64 and ARM64 architecture.

PaperCut will provide an uplifted ARM64 solution for Print Deploy in 2026, which will ensure that sysadmins can deploy ARM64 and x64 drivers to the matching client architecture platform.

PaperCut products and features that don’t support ARM64

• PaperCut Mobility Print server
• PaperCut NG/MF DocProc on-prem service
• PaperCut NG/MF WebPrint service (server and sandbox)PaperCut NG/MF - Server installations: Will not be supported in the near future. This includes the PaperCut Application primary server, secondary servers, site-server, and Direct Print Monitor installations.
• PaperCut TCP/IP Port: The Windows ARM64 printer spooler requires architecture-specific printer port drivers. We are investigating this further, but it’s low priority and support will be released later. This impacts hardware page count validation.