How to download PaperCut and get printing
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Last updated October 27, 2025
We regularly get asked, “How do I download PaperCut??”. We hear you, it shouldn’t be this hard to print a piece of paper in this day and age.
The short answer: You have to reach out to your IT department to get set up for printing.
This is true whether you are looking to download the installer for macOS, Windows, Chromebook, iOS, Android, or Linux.
There are a lot ways to set up printing, and every school or workplace is different. Luckily, your IT department can help out. They may have already sent you an email with instructions to get started. If not, they usually are just a phone call away.
Why can't I just "download PaperCut"? (for users)
We understand you want to know how to add PaperCut to your desktop or complete the client installation on Mac or PC. It's frustrating when the installation isn't a simple public download.
The reason you can't just "download the PaperCut client" directly is because the process depends on which PaperCut product your organization is using, which features they've set up, what version they're running, and how it's configured.
To get printing, your IT team or administrator will provide instructions.
Your organization might...
Email you an invitation or a special link to sign into a user portal and download the software.
Install the software on your managed device automatically.
Give you a link to open in the browser on your device.
Have instructions or a QR code near the printer that explain how to get printing.
If you try to download a client directly without following your organization's process, you might not get the right software, or it may not work with your organization's printers. If you're unsure how to get started, it's best to contact your IT team or whoever manages printing at your organization—they can provide the correct instructions or resend your invitation if needed.
Client Deployment Guides (for SysAdmins)
This table is designed for System Administrators looking for the correct installation files (like DMG, PKG, EXE, MSI, and other client packages) to deploy to their end-users. There's no public download link because the client is unique to each customer's environment.
The table below explains what each client does and where to get more info.
Client Name | What it does | Where to get it |
|---|---|---|
PaperCut Hive and Pocket Client | Authenticates users and enables print job routing in cloud-based environments. | See: Bulk deploying edge node software to managed users’ devices |
PaperCut User Client for NG & MF | Provides system notifications and account selection for print job billing. The client installation files are located on the Application Server. | See: User Client. |
PaperCut Print Deploy Client for NG & MF | Automatically deploys and manages printer queues on managed devices. | |
PaperCut Mobility Print Client | Enables BYOD printing by allowing users to discover and print to available printers. |
Where to get our products (for SysAdmins)
PaperCut offers both cloud-hosted and self-hosted solutions to meet different organizational needs. Below is a quick reference for where to obtain each product's server software or get access.
Client Name | What it does | Where to get it |
|---|---|---|
PaperCut Pocket Trial | Cloud-based print management for small businesses with no server required (fully-hosted solution). | |
PaperCut Hive Trial | Cloud-based print management with copier integration and no server required (fully-hosted solution). | |
PaperCut NG Trial | Self-hosted print management software for tracking and controlling printing | |
PaperCut MF Trial | Self-hosted print management with copier integration for tracking printing, copying, scanning, and faxing. | |
PaperCut Mobility Print | Free BYOD printing solution that enables users to discover and print to shared printers. |
Category: End User Articles
Subcategory: Installing, Uninstalling and Migrating
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