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Last updated October 2, 2025

What's new in the manuals

The following files have been added to the manuals in the last 3 months:

October 2025

  • Describes what to do before you start, and includes all procedures for setting up single and multiple users with quotas and restrictions (limits) to help control costs.

    Hive Pocket
    Published: Oct 30, 2025
  • Bulk import users and update existing user data in PaperCut Hive and PaperCut Pocket with CSV or TSV files.

    Hive Pocket
    Published: Oct 29, 2025
  • Describes how to update the appearance of your PaperCut Hive or Pocket organization by adding your own logo in the admin console, User Portal, and on reports.

    Hive Pocket
    Published: Oct 29, 2025
  • Access card number conversion in PaperCut Hive resolves MFD login issues by using custom formulas to transform raw data from a card swipe to match the access card number stored in a user's profile.

    Hive
    Published: Oct 29, 2025
  • Advanced configurations in PaperCut Hive and Pocket are organization wide configurations.

    Hive Pocket
    Published: Oct 27, 2025
  • Using Google as a Single Sign-on provider for PaperCut NG/MF.

    MF NG
    Published: Oct 23, 2025
  • Describes how to set up Single Sign On (SSO) to PaperCut NG/MF using Microsoft Entra ID. Includes how to create the custom application in the Microsoft Entra admin portal.

    MF NG
    Published: Oct 23, 2025
  • Web Browser Single Sign-on (SSO) allows users to access PaperCut NG/MF web applications—such as the User Web Interface, Mobile Client, and Admin web interface—without having to provide separate login credentials if they are already authenticated on your network. The two methods include Integrated Windows Authentication and WebAuth.

    MF NG
    Published: Oct 23, 2025

September 2025